Senior Internal Communications Specialist ID51

Directions:
Administration
Country:
Ukraine
City:
Kyiv, Lviv

Anna Otroshchenko

Personal recruiter

Job Purpose

Senior Internal communications specialist handle the creation and implementation of multiple forms of communication activities, initiatives and programs within SoftServe. He/She may devise strategies and generate content to help align the organization’s goals with the engagement of employees; to inform employees about the objectives and policies; accomplishing this through publishing information at Workplace (internal social tool), newsletters, e-mails, fliers; managing other tools to produce print and digital copies of communication. Senior Internal communications specialist may also ensure job satisfaction among employees by administrating surveys and polls.

 

Duties and Responsibilities:

  • Establish an internal communications strategy
  • Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
  • Plan, edit and write content for a variety of internal communications mediums, such as Workplace (internal social tool), newsletters or regular email bulletin
  • Storyboard or translate ideas to the creative team or designer
  • Deliver presentations at organizational events
  • Draft messages or scripts for senior executives for presentation to employees in written or spoken form
  • Advise senior executives of developments throughout the organization, either face to face or through regular written communication
  • Ensure internal communications messages are consistent across all mediums and for different departments
  • Handle the internal communication response to crisis situations which affects organizational perception and reputation
  • To translate into English/Ukrainian press releases, articles, newsletters etc. to be used internally and externally
  • Manage team as direct subordinates or project team
  • Manage team performance, load, compensation and motivation; ability to assign tasks and provide feedbacks
  • Other duties as assigned.

 

Education:

Master degree in Marketing, Journalism, PR, English philology or related field.

 

Specialized knowledge:

  • English language level – fluent
  • Ukrainian language level – proficiency
  • Proficient in Microsoft Office
  • Adobe programs usage is a plus

 

Skills & Abilities:

  • Excellent organizational and interpersonal skills
  • Excellent written, communication and presentation skills
  • Strong editing and proofreading skills
  • Creative mindset
  • Self-management
  • Result orientation
  • Analytical skills
  • Ability to adhere and meet deadlines
  • Attention to details and accuracy

 

Other characteristics such as personal characteristics:

  • Assertiveness
  • Proactiveness

 

Experience:

  • Industry related experience of 1+ years
  • Internal communications experience in complex organizations with geographically dispersed staff (desirable)
  • Experience of developing and implementing internal communications strategies and measuring their effectiveness
  • Experience of successfully managing complex projects, involving multiple stakeholders, from start to finish
  • Experience of producing annual reports, including working with design agencies (desirable)

 

Working Conditions:

  • Tight Schedule
  • Highly responsible work
  • Simultaneous handling and processing of multiple tasks