Client: is a US nationwide company that offers home security monitoring, equipment and installation services. The company was founded in 1988 and is headquartered in Lawrence, Kansas with more than 70 locations in the United States; the company’s team includes more than 2,500 employees. It is recognized as the nation’s premier full service security provider with the 26-year experience on the market, offering security services to residential, business, national account, and integrated system customers including professional installation, a high level of ongoing customer service and company owned monitoring centers to ensure a rapid response.
Project: The client already have a desktop application which had all needed functionality but doesn’t support mobile devices like tablets, smartphones; users had set of integration issues with mobile devices. They came to SoftServe with outdated UI concerns and as a result, the solution being not user appealing on the competitive market. The Client wanted to engage more potential customers and increase the number of sales by providing the redesigned application, as well as changing user flows to improve user experience, and introducing mobile-friendly application view.
Team: Project team consists of ~ 10 developers (5 from SoftServe (Lviv, Wroclaw, Kyiv), ~5 in the USA) and 1 QA Engineer (SoftServe). Project duration: ~ 1.5 year. Our people work as a part of clients’ dev team using SCRUM-like methodology. We continuously communicate with our Client through weekly-based demos, regular tech sync meetings, daily standups meetings, architecture reviews, etc.